How to set up your 2FA; Click here

How to swap your PUTX

  • Login into your account
  • Select PUTX wallet from your dashboard
  • Click on swap
  • Enter the amount you wish to swap
  • Enter your transaction pin to confirm the trade
  • Cheers! your transaction is successful


How To Withdraw


From the Home page.

  • Click on Wallet
  • Select fiat wallet
  • Select Withdrawal
  • Enter the value either in Naira or Dollar
  • Confirm the value and enter your transaction Pin.
  • Proceed to confirm

How to Reset Password
On your dashboard;

  • Click on the Profile Icon
  • Click on Security
  • Click on Update Password
  • Input current password
  • Input New Password
  • Enter 2FA code from your authenticator app
  • Click on ‘submit’

How to change pin

  • On your mobile app, go to your profile
  • Select security
  • Click on update pin 
  • Enter your old pin 
  • Enter a new pin of your choice
  • Enter OTP from your 2FA app and confirm.

How to move to Patricia Universe

  •  Download Patricia Universe from Google Play Store
  • or App Store
  • Sign in with your existing details - Email & password
  • Set up your 2 Factor Authentication
  • You are good to go!

How to fund your fiat wallet

  • Click on the ‘P’ icon on your home screen
  • Select fiat wallet
  • Select deposit
  • Select bank account
  • Enter amount and click on ‘continue’
  • Enter your pin to approve the transaction
  • Initiate the transfer from your bank 
  • On your plus app, click on ‘I have made the transfer’


How To Withdraw


From the Home page.

  • Click on Wallet
  • Select fiat wallet
  • Select Withdrawal
  • Enter the value either in Naira or Dollar
  • Confirm the value and enter your transaction Pin.
  • Proceed to confirm 


Cryptos:

How to Buy  crypto on the web app

  • On your dashboard, Click on Product
  • Select a crypto wallet
  • Select buy
  • Enter the value either in crypto or Dollar
  • Confirm the value and enter your transaction Pin.

How to sell crypto on the web app 

  • On your dashboard, Click on Product
  • Select a crypto wallet
  • Select  sell
  • Enter the value either in crypto or Dollar
  • Confirm the value and enter your transaction Pin.
  • Proceed to confirm


How to Send crypto to external wallet

  • On your dashboard, Click on wallet
  • Select a crypto wallet
  • Select on external user
  • Enter the value in Dollar
  • Enter the correct wallet address and continue
  • Confirm the value and enter your transaction Pin.


How to receive crypto

On your dashboard, Click on Product

  • Select a crypto wallet
  • Select  receive
  • Copy your wallet address or scan the barcode 
  • Paste the address on the third party app to receive