FAQ
The BTC send feature is currently unavailable. We will notify you as soon as the service is restored. For further inquiries and/or questions, please...
Thu, 4 May, 2023 at 4:06 PM
When your account is locked, a locked account notification will be sent to your registered Patricia email. Check your email for the locked account notific...
Mon, 20 Mar, 2023 at 11:34 PM
To initiate P2P withdrawal on the Patricia website, please follow these steps: Login to the website. Click on wallet on the dashboard Click on Naira w...
Mon, 20 Mar, 2023 at 11:32 PM
To reset your password, on your dashboard; Click on ‘Settings.’ Choose the ‘Security’ option. Click on ‘Reset Password.’ Input your old password. Inpu...
Mon, 20 Mar, 2023 at 11:30 PM
If you have lost your 2FA device, or forgotten your secret keys, please respond to this email by providing us with the following information for your 2FA de...
Mon, 20 Mar, 2023 at 11:28 PM
Sign in to your Patricia app Tap the Menu button Tap Settings Tap Security Tap 2-Factor Authentication Tap Enable 2FA for login to toggle off the 2F...
Mon, 20 Mar, 2023 at 11:26 PM
Before your BTC appears in your Patricia wallet, it must go through the process of being confirmed by the blockchain network. Please click on this link...
Mon, 20 Mar, 2023 at 11:24 PM
To enable 2FA on your device Download the Authy App on your mobile device On your Patricia app and tap on menu Go to Settings and select 'secur...
Mon, 20 Mar, 2023 at 11:23 PM
On your dashboard; - Tap "Bitcoin trading" - Tap "Trade BTC" - Tap "Sell" - Input the value of the Bitcoin you wish to sell. ...
Mon, 20 Mar, 2023 at 11:20 PM
All you need to do is, click on "wallet" from your dashboard Select Naira wallet Select Deposit Select bank and input the amount Click...
Mon, 20 Mar, 2023 at 11:11 PM